Stratum Onboarding Services

Stratum’s Onboarding Services is designed to deliver immediate value to you by providing a comprehensive implementation and training plan aligned to your specific business goals.

The onboarding process typically focuses on these areas:

• Educating you in more detail about Stratum’s features and functionality
• Establishing a project scope and methodology based on the goals you wish to achieve with Stratum
• Communicating specific expectations of both your team and Silvon’s professional services and support teams
• Getting you and your users set up with everything you need to be successful in reaching your analysis and reporting goals.

Prior to the start of onboarding, Silvon will assign a dedicated team to you. Your Project Manager will coordinate the Silvon resources necessary to ensure that all your relevant data is loaded into Stratum. A Customer Success Manager will work closely with your Project Manager to deliver actual business value to your users during the onboarding period.