Leadership
At the core of Silvon’s success is a team of seasoned professionals with strong backgrounds in sales, marketing, development, client services and customer support. On average, each member of the Silvon management team has been with the company for 20 years.
Mike Hennel
President and Chief Executive Officer
Mike Hennel is responsible for driving Silvon’s vision, managing day-to-day operations and overseeing the firm's sales and marketing organizations. He is also actively involved in the strategic planning and development of all Silvon products, including product acquisitions. Mike has 30 years of sales, marketing, consulting and software development management experience in the computer industry. Prior to establishing Silvon in 1987, he spent six years at PCR/Pansophic Systems, Inc. (which was subsequently acquired by Computer Associates, SSA Global and Infor). While at Pansophic, Mike managed the firm’s international application software customer and agent network, as well as the development of Pansophic’s ERP software products for manufacturing, distribution and financial systems.
Frank Bunker
Vice President of Development, Strategic Customers and IT
Frank Bunker is one of the founding partners of Silvon and is responsible for managing the Company’s worldwide development, customer management and internal IT organizations. Frank originally helped build and develop Silvon’s Professional Services organization after working on the teams that developed the Company’s first Business Intelligence solution suite. Today, he continues to be actively involved in the planning and development of Silvon products, while playing a key role in managing Silvon’s relationships with strategic, high-profile customers. Prior to founding Silvon, Frank was employed by Pansophic Systems, where he designed and built ERP applications and productivity aids.
Paul Dorsett
Vice President, Services & Support
Paul Dorsett has overall responsibility for Silvon’s Professional Services organization, which provides onboarding to new customers, implementation services to existing Silvon clients and management of the company’s hosted customers. He also oversees Silvon’s support team. Paul joined Silvon in 1993 with extensive programming management and consulting experience related to ERP system support. Prior to Silvon, he was a Consulting Director at Gemma International and has been responsible for ERP system maintenance at a variety of well-known organizations such as L.A. Gear, The All American Gourmet Company and Burroughs Corporation.
Adam Kurtz
Director, Customer Success
As Director of Customer Success at Silvon, Adam Kurtz is responsible for increasing user adoption of Silvon’s Stratum application and for helping Silvon’s clients effectively leverage Stratum’s technology and analytics throughout their businesses to maximize the value of their solution investments. Adam joined Silvon in 1998 as an Application Consultant representing the company in a pre-sales capacity, and moved over to Silvon’s Professional Services team in 2005. Prior to Silvon, Adam held various database project management positions at Information Resources, Inc., and served in a customer management capacity over a four-year period for Motorola.
Mary Lewis
Director of Development and Product Management
Mary Lewis has detailed responsibility for product management, design, development, testing and second level support for key areas of Silvon's core Stratum technology, along with managing the development of on-line training and documentation media. Mary joined Silvon in 1992 following various consulting and product management roles at ERP solution provider PCR/Pansophic Systems, Inc. (which was subsequently acquired by Computer Associates, SSA Global and Infor).
Patricia Passett
Director of Global Marketing
Pat Passett has been with Silvon since 1988 and is responsible for creating, executing and managing the company’s brand awareness and demand generation programs, focusing on digital marketing, advertising, public relations and special events. For seven years prior to Silvon, Pat was a senior account supervisor at Edelman Worldwide, an international public relations firm for which she managed a number of award-winning marketing communications and public relations programs on behalf of technology and consumer goods businesses.
Michael Lovelace
Director of Information Technology
Michael Lovelace joined Silvon in 1997 as Director of IT. In this capacity, Michael manages both the hardware and software infrastructures supporting the company, its employees and Silvon’s hosted customers. He also serves in an advisory capacity to various Silvon clients who require assistance with infrastructure, networking, security, and communications related to their Stratum deployments. For seven years prior to Silvon, Michael held various project management and technical support roles for MTI Vacations, a business consulting firm and a home building products manufacturer.
Bryon Karger
Corporate Controller
Bryon Karger joined Silvon in 2001 with several years of financial management experience in the software industry. He is responsible for all financial and HR functions, along with the management of Silvon’s property, facilities and equipment. Prior to Silvon, Bryon was directly involved with the successful Initial Public Offering of NeoMedia Technologies, a leading global provider of print-to-Internet and other technologies, including homeland security and e-authentication applications.